Step 2: Open Outlook 2011 without running schedules or trying to connect to a mail server If the issue continues to occur, go to the next step. Note: When an application is force quit, any unsaved changes to open documents are not saved.

Repeat this process until you quit all active applications. Select an application in the “Force Quit Applications” window. To quit active applications, follow these steps:Ĭhoose Force Quit from the Apple menu (or press Command – Option – Esc). Step 1: Quit Outlook and all other applications If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article. To check if it is installed, open Word, and then click About Word from the Word menu. IMPORTANT The location of certain files are different if you have Service Pack 2 (SP2) installed. When you start Outlook for Mac 2011, the application crashes or hangs. OSX: Outlook for Mac 2011 crashes or hangs at startup November 26, 2013 OSX: Outlook for Mac 2011 crashes or hangs at startup.